Application
This unit applies to individuals responsible for the administration of rehearsals and performances. These individuals provide administrative support to performers, booking agents and venue staff in the management of schedules and other appointment mechanisms. They are also responsible for keeping all relevant parties informed of accurate booking details. |
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Confirm and record booking details for rehearsals or performances | 1. Gather required booking details and confirm with appropriate persons 2. Establish availability of appropriate persons and negotiate alternative arrangements if required 3. Contribute to risk analyses aimed at assessing viability and actuality of rehearsals and performances 4. Record contractual arrangements within designated timeframe 5. Document and store booking details in agreed format |
Distribute booking details | 6. Distribute booking details to appropriate persons within designated timeframes via agreed communication processes 7. Respond promptly and accurately to booking queries via agreed communication processes 8. Refer difficulties in responding to booking queries to appropriate persons 9. Amend booking details to reflect changes arising from queries and re-distribute to appropriate persons via agreed communication processes |
Required Skills
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Required skills |
literacy skills sufficient to establish, confirm and document booking details numeracy skills sufficient to calculate and negotiate performer fees communication skills sufficient to: constructively negotiate and achieve agreed outcomes in day-to-day work activities handle inquiries courteously and tactfully disclose information discretely and politely planning and organisational skills sufficient to: complete work tasks to timeframes and within budgets use agreed processes to ensure operational effectiveness problem-solving skills sufficient to identify risks associated with rehearsals and performances self-management skills sufficient to set priorities and apply time-management strategies technology skills sufficient to use industry-current computer hardware and software |
Required knowledge |
basic risk analysis principles compliance requirements of performance venues, including safety and security OHS principles of safe listening, including safeguards against hearing loss operational and technical requirements of performance venues, such as: acoustic awareness front-of-house and production responsibilities revenue structures issues and challenges that arise in the context of attending to the administration of rehearsals and performances typical features and requirements of venue contracts |
Evidence Required
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. | |
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the ability to: confirm, record and distribute booking details work collaboratively with performers, agents, managers and venue personnel. |
Context of and specific resources for assessment | Assessment must ensure: access to an environment where rehearsals and performances can be actively and safely administered access to appropriate technology to prepare and distribute booking confirmation sheets, performance schedules and/or venueworksheets access to performers, venues and venue personnel use of culturally appropriate processes and techniques appropriate to the language and literacy capacity of learners and the work being performed. |
Method of assessment | The following assessment methods are appropriate for this unit: case studies and scenarios as a basis for discussing the administration of schedules for performers direct observation of candidate administering operations for rehearsals and performances written or oral questioning to assess knowledge of compliance requirements of performance venues and typical features of venue contracts problem-solving activities to assess ability to estimate and calculate performer's fees. |
Guidance information for assessment | Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example: BSBADM307B Organise schedules BSBINM301A Organise workplace information BSBITU304A Produce spreadsheets CUSEVT301A Book performance venues CUSIND301A Work effectively in the music industry. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. | |
Booking details may include: | contact details of performers, agents and venue personnel contractual arrangements and negotiated agreements between performers, agents and venue personnel dates, times and places of performance, including venue address and direction map legal responsibilities of performers, agents and venue personnel operational and technical specifications of venue, such as: sound equipment front-of-house equipment rehearsal times and volumes performers' fees and method of payment production responsibilities venue access details for rehearsal or performance. |
Appropriate persons may include: | agent manager: artist or band floor production stage venue performer: actor artist or band cast member conference speaker master of ceremony musician panel member public speaker singer special guest technical crew: camera front-of-house light sound stage. |
Agreed format may include: | booking confirmation sheet performance schedule venue worksheet. |
Communication processes may include: | distribution to all parties under regular or contingency circumstances via: facsimile group briefing hand-delivery, e.g. courier or in person postal short message service (SMS) telephone, including landline and mobile. |
Sectors
Unit sector |
Competency Field
Administration - general administration |
Employability Skills
This unit contains employability skills. |
Licensing Information
Not applicable.